We’re Now Taking Submissions for the 2017 Retailer Excellence Awards!

Nominations for the Retailer Excellence Awards, designed to honor outstanding independent pet stores, are now being accepted!

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Nominations may be submitted by retailers, manufacturers, reps and distributors.

All ballots must be received by February 10, 2017.

Independent pet stores can be nominated for the following categories:

  1. Best Overall Single-Store Retailer: Recognizes a single-store retailer that excels in sales, customer service, store design, merchandising and community service.
  2. Best Overall Multi-Unit Retailer (2-10 stores): Recognizes multi-unit retailers with between two and 10 stores that excel in sales, customer service, store design, merchandising and community service.
  3. Best Overall Multi-Unit Retailer (10 or more stores): Recognizes multi-unit retailers with 10 or more stores that excel in sales, customer service, store design, merchandising and community service.
  4. Best Live Animal Retailer Award: This award recognizes a retailer that excels overall in sales, customer service, store design, merchandising and community service. Nominees should also provide a clean, safe and professional environment for customers and employees while demonstrating care, concern and knowledge of companion animals.
  5. Best Merchandising Award: Recognizes a retailer that demonstrates outstanding creative techniques to promote sales and services.
  6. Multi-Service Excellence Award: Recognizes a retailer that effectively offers a broad spectrum of services including grooming, training, boarding, etc.
  7. Best Marketing Award:  Honors a retailer that effectively executes sales and promotional techniques to increase sales and customers including the use of advertising, public relations, social media and more.
  8. BestCustomer Service Award: Recognizes a retailer that provides an unmatched level of customer service, demonstrates familiarity with products and services, etc.
  9. Best Store Design Award: Honors a retailer that demonstrates excellence in overall store design including merchandising displays, store layout, curb appeal and more.
  10. Best Community Service Award: Recognizes a retailer that demonstrates fellowship, integrity and a clear demonstration that the store is committed to giving back to the community.

To nominate a pet store, download the ballot form here. 

 

SAVE THE DATE

The recipients of the Global Pet Expo Retailer Excellence Awards will be announced during the Show’s Pet Industry Breakfast held on March 23, 2017 at 8am.

Retailer Excellence Award Winners Announced at Global Pet Expo 2015

We are proud to announce the winners of the Fourth Annual Retailer Excellence Awards. The Awards Ceremony took place during the Show’s Pet Industry Breakfast on Thursday March 5, 2015. The Retailer Excellence Awards are designed to honor outstanding independent pet stores in a variety of categories. The following retailers received designated awards in each of the 10 different categories:

Retailer Excellence

Odyssey Pets of Dallas, TX

Best Overall Single-Store Retailer: This award recognizes a single-store retailer for excelling in sales, customer service, store design, merchandising and community service.

www.odysseypets.com

Loyal Biscuit Co. of Rockland, Maine

Best Overall Retailer (2 – 10 stores):This award recognizes multi-unit retailers with less than 10 stores for excelling in sales, customer service, store design, merchandising and community service.

www.loyalbiscuit.com

Kriser’s Natural Pet of Santa Monica, CA

Best Overall Retailer (10 or more stores): This award recognizes multi-unit retailers with more than 10 stores for excelling in sales, customer service, store design, merchandising and community service.

www.krisers.com

The Wet Spot Tropical Fish of Portland, OR

Best Live Animal Retailer: This award recognizes a retailer that excels in sales, promotion, display and knowledge of the dedicated live-animal category.

www.wetspottropicalfish.com

Ruff Life Pet Outfitters of Petoskey, MI

Merchandising Excellence: This award recognizes their outstanding creative techniques to promote sales and services.

www.rufflifepet.com

Katie’s Pet Depot of North Brunswick, NJ

Multi-Service Excellence: This award recognizes their effective offering of a broad spectrum of services including grooming, training, boarding, etc.

www.katiespetdepotnewjersey.com

Brookside Barkery & Bath of Kansas City, MO

Marketing Excellence: This award honors effective execution in sales and promotional techniques to increase sales and customers including the use of advertising, public relations, social media and more.

www.barkerybath.com

Two Bostons of Naperville, IL

Customer Service Excellence: This award recognizes an unmatched level of customer service, demonstrates familiarity with products and services, etc.

www.twobostons.com

Planet Tails of Naples, FL

Store Design Excellence: This award honors excellence in overall store design including merchandising displays, store layout, curb appeal and more.

www.planettails.com

Barks, Bones & Biscuits Bakery  of Mint Hill, NC 

Community Service Excellence: This honor recognizes fellowship, integrity and a clear demonstration that the store is committed to giving back to the community.

www.barksbonesbiscuits.com

Entries were judged by a committee consisting of Global Pet Expo and Pet Business Media staff members. For more information about the Show, please visit www.globalpetexpo.org.

Global Pet Expo Expands Categories for Retailer Excellence Awards in 2013

We, along with Pet Business Media, are pleased to announce four new categories for the second annual Global Pet Expo Retailer Excellence Awards. Designed to honor outstanding independent pet stores, new categories include Best Overall Single-Store Retailer, Best Overall Multi-Unit and Best Live-Animal Specialty Store. Results will be announced and the winners awarded during the Show’s annual breakfast, Feb. 21, 2013 at 8 a.m. at the Orange County Convention Center.

The Retailer Excellence Awards will be awarded to one independent pet store in each of the following ten categories:

  1. (NEW) Best Overall Single-Store Retailer: Recognizes a single-store retailer that excels in sales, customer service, store design, merchandising and community service.
  2. (NEW) Best Overall Multi-Unit Retailer (two -10 stores) and
  3. (NEW) Best Over Multi-Unit Retailer (10 or more stores):Two awards will recognize multi-unit retailers with between two and 10 stores and 10 or more stores that excel in sales, customer service, store design, merchandising and community service.
  4. (NEW) Best Live-Animal Specialty Store:  Recognizes a retailer that excels in sales, promotion, display, concern and knowledge of a dedicated live-animal category.
  5. Merchandising Excellence Award: Recognizes a retailer that demonstrates outstanding creative techniques to promote sales and services.
  6. Multi-Service Excellence Award: Recognizes a retailer that effectively offers a broad spectrum of services including grooming, training, boarding, etc.
  7. Marketing Excellence Award:  Honors a retailer that effectively executes sales and promotional techniques to increase sales and customers including the use of advertising, public relations, social media and more.
  8. Customer Service Excellence Award: Recognizes a retailer that provides an unmatched level of customer service, demonstrates familiarity with products and services, etc.
  9. Excellence in Store Design Award:Honors a retailer that demonstrates excellence in overall store design including merchandising displays, store layout, curb appeal and more.
  10. Community Service Award: Recognizes a retailer that demonstrates fellowship, integrity and a clear demonstration that the store is committed to giving back to the community.