Frequently Asked Questions (and answers) for Buyers

We know that there’s a lot of planning that goes into preparing for Global Pet Expo, which means that you likely have a question or two about the Show. Don’t worry – we’ve compiled a list of some of the most frequently asked questions to get you started. For a list of all of the FAQs, click here.

  1. What are the qualification requirements to attend Global Pet Expo? How do I qualify?

A complete list of qualification requirements is available here. To access the Qualification form please click here

  1. I do not meet the qualification requirements. Can I still attend the show?

If you do not qualify as a buyer, you may still be able to attend the show as an Industry Visitor. There are two options:  Friday only ($250/person); or Thursday and Friday ($600/person).  If of interest, please contact Annie Rotberg at annie@americanpetproducts.org.

  1. I attended previously but do not remember my Username and Password.

Previously qualified buyers should go to www.globalpetexpo.org/register.  Click the LOGIN link after YES.  Then, use the “I forgot my Password” option below the “Username” box.  The trick is that we must have your current email address in our records. If you do not receive a response after entering your email address, we may not have your current email address on file.  To update or confirm your email address, send an email to cbonifati@americanpetproducts.org.

  1. I did not receive the email with my login credentials, my registration confirmation or show updates even though I have given you my current email address.

First check your spam and junk mail folders. Some email providers filter emails from globalpetexpo.org and americanpetproducts.org unless you have identified them as “safe senders”. This can usually be done by simply highlighting the email address and using the drop-down menu to specify the sender as safe. Different email providers may use different techniques for this.  If the problem persists, please contact Chris Bonifati (cbonifati@americanpetproducts.org) to confirm the email address that we have on file.

  1. I need to apply for visa and require a letter of invitation.

Global Pet Expo will provide a Letter of Invitation to qualified buyers who are registered for the Global Pet Expo. To complete the request form, click here (http://globalpetexpo.org/buyer/letterofinvitation.asp) . Login is required. Username and Password available only to qualified buyers. Forgot your usename and password? See #3 above.

  1. Can I register on-site?

Pre-registration is recommended, but on-site registration is available. Companies qualifying for the first time must be prepared to stand in long lines and must be sure to bring the two required proofs of business. One of which must be a wholesale invoice from a manufacturer or distributor. No one is permitted into the show without the required two (2) proofs of business. Please click here for acceptable options. RETURNING qualified buyers must have company ID and personal photo ID.

  1. Is the show open to the public?

No, Global Pet Expo is open to the trade only, to qualified buyers or qualified representatives.  Click here for more information regarding qualification and requirements.

  1. How can I get a list of exhibitors and their booth numbers?

The 2017 Exhibitor List is available by using drop-down menu options under the blue BUYER tab on www.globalpetexpo.org.   Qualified buyers are able to view the expanded Exhibitor contact information (products,contact information,etc) by logging in with their Username and Password. Forgot your username and password? See #1 above.

  1. Is there a cost to attend the seminars?

Pre-registration is recommended but seminars are free to attend for registered attendees. To see the seminar schedule please go to http://globalpetexpo.org/seminars.

  1. Are children permitted on the show floor?

No children under the age of 16 are allowed onto the show floor at any time. There are NO exceptions. ID may be requested. A professional Day Care service will be available during show hours for children under the age of 16. More information is available at https://www.kiddiecorp.com/appakids.htm

  1. Are there travel and hotel discounts available?

OnPeak is the Official Travel Agency of Global Pet Expo and is your best resource for the lowest rates offered at participating hotels near the Orange County Convention Center. Due to the large volume of rooms reserved for Global Pet Expo attendees, OnPeak is able to negotiate the lowest rates available. Many of the hotels offer complimentary shuttle bus services to and from the convention center. Go to http://globalpetexpo.org/hoteltravel.asp for more information.

 

For a list of all of the FAQs, click here.

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The Show That Means Business is happening March 22-24, 2017 at the Orange County Convention Center in Orlando, Florida. For more information, visit the website.

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